Frequently Asked Questions
Everything you need to know about your Joie in Life gear.
How do I determine the right size for my athletic wear?
Each product page features a detailed size guide. We recommend measuring your chest, waist, and hips and comparing them to our chart to ensure a perfect fit for high-performance activities.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. For hygiene reasons, certain items like swimwear or undergarments must have the protective seal intact.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear ready for an upcoming event or competition.
Are Joie in Life products covered by a warranty?
Yes, all of our premium sports gear comes with a 1-year manufacturer warranty against defects in materials and workmanship to ensure you can train with confidence.
How should I care for my moisture-wicking apparel?
To maintain fabric integrity, we recommend machine washing in cold water with similar colors and avoiding fabric softeners. Tumble dry on low or air dry for the best results.
Do you offer team or bulk discounts?
We love supporting the community! Please contact our sales team via the 'Bulk Orders' page for information regarding discounted pricing for sports teams and fitness clubs.